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| Please bear with us if we set out some information and terms to ensure that the PURPLE LEGAL ® scheme works well for all concerned. Your use of the scheme is acceptance of these. |
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| Legal |
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PURPLE ®, PURPLE LEGAL ® and SolicitorSlot ® are trading names of Darbys Solicitors LLP. Darbys Solicitors LLP is a limited liability partnership registered in England and Wales with a registered number OC323711 and a VAT number of 194 4702 47. A list of members is available for inspection at its registered office, at 52 New Inn Hall Street Oxford OX1 2DN. Any reference to a partner in relation to Darbys Solicitors LLP is to a member of the LLP. Darbys Solicitors LLP is authorised and regulated by the Solicitors Regulation Authority. |
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Any personal data you give us in the course of any communications will be kept secure and confidential and used only for the purpose of providing you with legal advice. Any personal information you provide to us (whether on this form or during the course of your membership) will be used only to administer the PURPLE LEGAL ® service, provide you with legal advice, and send you details of PURPLE LEGAL ® services and benefits. If you provide an email address on this form, you agree that we may contact you by email. You can read our full privacy policy here. |
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| Terms |
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| The PURPLE LEGAL ® service is subject to the terms and conditions set out below, which you should read before you use the service. |
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We try hard to answer legal enquiries that you put to us over the helpline. Obviously we are making no charge for the answers that we give, and we are basing our answers solely on the brief information that you have given to us over the phone rather than us having sight of all information and documents. For both of these reasons, you cannot formally rely on the answers that we give to you. If you would prefer formal legal advice on which you can rely and in respect of which you could bring a legal claim against us if our advice is wrong, then you should ask us to prepare a more formal advice to you, agree a fee with us for that work, and you should then provide us with all details and documents. We will then prepare an advice for you that you can legally rely on. |
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In our experience, most enquiries take just 5 – 10 minutes to answer. Under the PURPLE LEGAL ® scheme, your legal team will actually give you 15 minutes free time on a particular enquiry which should be more then enough. If your problem is more complicated, we can extend that. We will tell you when free time has been used up and may explain that further time on that issue may only be available if we charge you. However, you will never get any surprise bills. You will only be liable for any fees if you agree these in advance. |
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We are entitled to decline to act against another party for professional or commercial reasons. If we have advised you or acted for you, it does not follow that we cannot act against you. |
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If you formally instruct Darbys Solicitors LLP, Darbys’ standard Terms and Conditions will apply and these will be sent to you at the outset of each piece of work. |
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If you have any complaints at all about the service that you have received from PURPLE LEGAL ®, please do not hesitate to raise your observation or complaint with Simon McCrum, Managing Partner of Darbys Solicitors LLP, on 01865 811256 or by email to smccrum@darbys.co.uk |
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